MADCRM Customer Support

Give customers a clear place to ask for help.

Run support tickets, branded portals, knowledge base articles, support chats and full communication history from the same platform.

Customer Support for small businesses

Run support tickets, branded portals, knowledge base articles, support chats and full communication history from the same platform. It is designed for busy owners, managers and teams who need simple, joined-up software without enterprise complexity.

  • Create branded support portals for different customer groups.
  • Manage support tickets, chats and knowledge base content.
  • Use portal colours, logos and custom domains for client-facing support.
  • Keep support conversations linked to customer and company records.

Discover how MADCRM can simplify your operations, improve customer relationships and help your business grow, all from one platform.

More MADCRM tools

Explore the rest of the platform.

All features

Lead Management

Turn website forms, WordPress enquiries, Facebook Lead Ads, Google Ads and imports into organised CRM records your team can actually follow up.

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CRM & Customer Management

Store contacts, companies, notes, meetings, deals, documents and customer history so your team can give a joined-up service.

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Sales Pipeline

Manage projects and deals across companies, contacts, stages, values, owners and linked task lists.

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Task & Team Management

Assign tasks, deadlines, departments, reminders, comments and attachments so follow-ups move without inbox chasing.

Learn more

Ready to run your business from one platform?

Start your free trial today. No setup fees, no long-term contracts, just one connected platform built to help your business grow.