Never miss a lead
Capture enquiries from your website, WordPress, Facebook Lead Ads, Google Ads and imports, then keep follow-up moving inside the CRM.
All-in-one business platform for SMEs and solo traders
One Platform. Every Customer. Every Task. Every Conversation.
Run your business from one intelligent platform. MADCRM helps you capture leads, win customers, manage your team, automate marketing, deliver better customer service and track performance without juggling disconnected software.
Replace tool sprawl
Leads, CRM, tasks, support, marketing and reporting in one place.
Built for smaller teams
Clear workflows for solo traders, SMEs and growing businesses.
Start with live work
Capture real leads, organise customers and manage follow-ups during trial.
Why MADCRM
Stop running your business from five different apps.
Growing businesses often rely on disconnected software for sales, marketing, customer service and operations. MADCRM connects the work so you get better visibility, fewer missed follow-ups and a calmer way to grow.
Improve productivity
Assign tasks, deadlines, departments, reminders and collaboration so everyone knows what needs doing next.
Grow with visibility
Use dashboards and reporting to see sales, marketing, social media, support and team performance in real time.
Core features
One connected platform for sales, service and operations.
Each tool below has its own feature page with more detail for search visitors and prospects comparing business software.
Lead Management
Turn website forms, WordPress enquiries, Facebook Lead Ads, Google Ads and imports into organised CRM records your team can actually follow up.
Website enquiries
Facebook Lead Ads
Google Ads leads
Manual imports
Lead follow-up
Learn more
CRM & Customer Management
Store contacts, companies, notes, meetings, deals, documents and customer history so your team can give a joined-up service.
Contact management
Company records
Customer notes
Meetings
Document history
Learn more
Sales Pipeline
Manage projects and deals across companies, contacts, stages, values, owners and linked task lists.
Deal tracking
Sales stages
Pipeline value
Project handover
Follow-up tasks
Learn more
Task & Team Management
Assign tasks, deadlines, departments, reminders, comments and attachments so follow-ups move without inbox chasing.
My tasks
Team assignments
Task lists
Deadlines
Activity timelines
Learn more
Customer Support
Run support tickets, branded portals, knowledge base articles, support chats and full communication history from the same platform.
Support tickets
Knowledge base
Support chat
Customer portals
Client helpdesk
Learn more
Marketing Hub
Create email templates, manage SMTP settings, segment audiences and keep campaign activity connected to your CRM records.
Email templates
Campaigns
SMTP
Audience segments
Marketing reports
Learn more
Social Media Planner
Plan social posts with connected client accounts, AI-generated captions, approval workflows, multi-account publishing and product or manual content sources.
Social scheduling
AI captions
Approval workflows
Meta accounts
Shopify and WooCommerce planning
Learn more
AI Business Assistant
Draft emails, proposals, marketing content, social posts, prospect research, support replies and CRM summaries from one connected workspace.
Email drafts
Proposal drafts
Social posts
Support replies
CRM summaries
Learn more
Bookings & Calendar
Manage bookings, CRM calendar activity, Microsoft Calendar sync and event conversion workflows in one place.
Bookings
Microsoft Calendar
Meetings
Event conversion
Shared calendars
Learn more
Business Processes & SOPs
Create visual step-by-step procedures with browser or Windows recording tools so onboarding, support and delivery become consistent.
Onboarding
Training
Process recording
Support guides
Step-by-step SOPs
Learn more
Reporting & Dashboards
Use live dashboards and reports to understand lead flow, task completion, customer activity, social performance and team output.
Dashboards
Lead reporting
Task reports
Support reports
Performance overview
Learn more
Integrations
Bring WordPress, Facebook Lead Ads, Google Ads, Microsoft Calendar, SMTP, Box and API workflows into one business platform.
WordPress
Facebook
Google Ads
Microsoft Calendar
Box
API
Learn more
Free trial
Experience the complete platform before you commit.
During your trial you can capture live website leads, organise customers and sales opportunities, manage tasks and support tickets, create marketing and social content, use AI to save time and connect existing workflows.
Capture
Bring in real enquiries from your website, ads and imports.
Organise
Turn leads into customers, deals, tasks and support records.
Automate
Use templates, AI, calendar sync and integrations to reduce admin.
Measure
Track performance with dashboards and reporting.
Pricing
Simple plans for solo traders, small teams and growing businesses.
Start with the plan that fits today, then scale when you need more users, integrations, reporting and controls.
Solo
£20/mo
30 day free trial
CRM basics for one small business owner getting leads under control.
- 25 AI Assistant credits each month
- 1 user
- Up to 500 leads
- WordPress lead capture
- Tasks and reminders
- Email templates
Team
£50/mo
30 day free trial
For growing teams that need shared work, integrations and documented processes.
- 250 AI Assistant credits each month
- Unlimited users
- Everything in Solo
- Advanced reporting
- Custom permissions
- Priority support
Outreach
£20/mo
- 1000 AI Assistant credits each month
- 300 Outreach scans per day
- Website tracking
everything
Free
- 1000000 AI Assistant credits each month