Dashboards and reporting
Home dashboard cards, task performance, completion trends, user activity, list completion and campaign statistics.
Lead flowRevenue MTDTask trends
Lead capture, follow-up and process control for small teams
Stop losing leads in spreadsheets, inboxes and sticky notes.
MadCRM helps small businesses capture website leads, organise customers, assign tasks, document repeatable work, and keep follow-ups moving without the weight of a big enterprise CRM.
Plans for small teams
Choose the setup that fits your workflow
WordPress ready
Capture leads from your website forms
UK support
Built by a team that works with small businesses
Feature set
Everything a small business needs to respond faster
Capture leads easily, keep the data organised inside the CRM, and give your team the tools to follow up consistently.
Leads and customers
Searchable records, lead promotion, profiles, custom fields, notes, calls, deals, meetings, tickets and controlled data export by plan.
ProfilesStatusesImports
Companies and B2B accounts
Organisation records, company profiles, B2B/B2C modes, primary contacts, linked customers and Box document libraries.
B2BContactsDocuments
Tasks and team activity
Inbox, My Tasks, Due Soon, Completed, departments, task lists, assignments, subtasks, comments, attachments and activity feeds.
AssignmentsListsNotifications
Process recording
Record how your team does repeatable work, step by step, with screenshots and shareable guides. No jargon required.
Chrome ZIPWindows EXEShare links
Bookings and calendar
Booking management, CRM calendar views, Microsoft Calendar OAuth, bidirectional sync and event conversion workflows.
Graph APIBookingsSync
Email and communication
Email templates, builder and preview screens, SMTP management, admin default SMTP and a configurable notification sender email.
TemplatesSMTPAdmin sender
Marketing integrations
WordPress lead capture for all plans, plus Facebook Lead Ads, Google Ads, Microsoft Calendar and Box on selected plans.
FacebookGoogle AdsWordPress
Admin and permissions
Users, managers, teams, module permissions, terminology, system settings, OAuth credentials, logs and onboarding guides.
PermissionsSettingsLogs
Daily workflow
Built around the way the CRM is used after login
The front end now uses the same visual structure as the internal pages: clear page headers, action colours, compact operational cards and no guesswork.
Capture
Bring in leads from forms, Facebook, imports and customer records.
Work
Assign tasks, track due dates, manage departments and see activity.
Document
Record SOPs with screenshots, highlights and publishable review flows.
Notify
Use CRM alerts, sound, bell notifications and Windows native notifications.
Desktop and recorders
Downloadable tools for real work
MadCRM is still a web app, but the companion downloads make it feel closer to a native Windows workflow when the team needs notifications or SOP capture.
MadCRM Windows app
Runs the live CRM inside a desktop app, keeps working in the tray, starts with Windows and sends task notifications to Windows 11 Notification Center.
- Installer and portable EXE downloads
- Click a notification to open the assigned task
- Tray menu with Start with Windows toggle
SOP recorder apps
Download the Chrome extension ZIP or Windows EXE from the SOP page. Record steps, screenshots and click highlights, then publish a customer-friendly slideshow link.
- CRM URL and upload token preset from the CRM download
- Backup download and upload for large recordings
- Censor-friendly typing instructions for sensitive fields
Connections
Connected to the tools already in use
The CRM can receive, sync and organise data from advertising, website, calendar and document systems.
Facebook Lead Ads
OAuth, webhooks, lead sync, test leads and ad performance endpoints.
Google Ads
Account, campaign, dashboard summary and performance metric endpoints.
Microsoft Calendar
Microsoft Graph OAuth, calendar sync and event import into bookings.
WordPress
Ninja Forms webhook ingestion and a downloadable Madhouse CRM connector.
Simple pricing
Choose the plan that fits your team
All plans make lead capture easy. Export and advanced controls are plan-gated so customer data stays organised inside your CRM instead of drifting back into spreadsheets.
Solo
£19/mo
CRM basics for one small business owner getting leads under control.
- 1 user
- Up to 500 leads
- WordPress lead capture
- Tasks and reminders
- Email templates
Team
£50/mo
For growing teams that need shared work, integrations and documented processes.
- Unlimited users
- Everything in Solo
- Advanced reporting
- Custom permissions
- Priority support
Ready to capture your next lead properly?
Create your account, connect your website forms, and move follow-ups out of inbox chaos.