MADCRM features

Everything small and growing businesses need in one connected platform.

Explore the CRM, task, support, marketing, social planner, AI, SOP, reporting and integration tools that help you run the business without disconnected systems.

Lead Management

Turn website forms, WordPress enquiries, Facebook Lead Ads, Google Ads and imports into organised CRM records your team can actually follow up.

Website enquiries Facebook Lead Ads Google Ads leads Manual imports Lead follow-up
Explore Leads

CRM & Customer Management

Store contacts, companies, notes, meetings, deals, documents and customer history so your team can give a joined-up service.

Contact management Company records Customer notes Meetings Document history
Explore Customers

Sales Pipeline

Manage projects and deals across companies, contacts, stages, values, owners and linked task lists.

Deal tracking Sales stages Pipeline value Project handover Follow-up tasks
Explore Pipeline

Task & Team Management

Assign tasks, deadlines, departments, reminders, comments and attachments so follow-ups move without inbox chasing.

My tasks Team assignments Task lists Deadlines Activity timelines
Explore Tasks

Customer Support

Run support tickets, branded portals, knowledge base articles, support chats and full communication history from the same platform.

Support tickets Knowledge base Support chat Customer portals Client helpdesk
Explore Support

Marketing Hub

Create email templates, manage SMTP settings, segment audiences and keep campaign activity connected to your CRM records.

Email templates Campaigns SMTP Audience segments Marketing reports
Explore Marketing

Social Media Planner

Plan social posts with connected client accounts, AI-generated captions, approval workflows, multi-account publishing and product or manual content sources.

Social scheduling AI captions Approval workflows Meta accounts Shopify and WooCommerce planning
Explore Social Planner

AI Business Assistant

Draft emails, proposals, marketing content, social posts, prospect research, support replies and CRM summaries from one connected workspace.

Email drafts Proposal drafts Social posts Support replies CRM summaries
Explore AI Assistant

Bookings & Calendar

Manage bookings, CRM calendar activity, Microsoft Calendar sync and event conversion workflows in one place.

Bookings Microsoft Calendar Meetings Event conversion Shared calendars
Explore Calendar

Business Processes & SOPs

Create visual step-by-step procedures with browser or Windows recording tools so onboarding, support and delivery become consistent.

Onboarding Training Process recording Support guides Step-by-step SOPs
Explore SOPs

Reporting & Dashboards

Use live dashboards and reports to understand lead flow, task completion, customer activity, social performance and team output.

Dashboards Lead reporting Task reports Support reports Performance overview
Explore Reporting

Integrations

Bring WordPress, Facebook Lead Ads, Google Ads, Microsoft Calendar, SMTP, Box and API workflows into one business platform.

WordPress Facebook Google Ads Microsoft Calendar Box API
Explore Integrations

Ready to run your business from one platform?

Start your free trial today. No setup fees, no long-term contracts, just one connected platform built to help your business grow.